Terms of Service

Agreement to these Terms

These Terms of Service ('Terms') are a binding agreement between you and StatusGreen ('we', 'us'). By creating an account or using the service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the service. You must be at least 18 years old, or the age of majority where you live, to use StatusGreen.

The service

StatusGreen keeps your Slack presence active on a schedule you set, by holding your existing Slack session from our infrastructure. That is its only function. StatusGreen does not read, store, or transmit the contents of your Slack messages, direct messages, files, or channels, and it never posts or acts on your behalf.

StatusGreen is an independent product. It is not affiliated with, endorsed by, or sponsored by Slack Technologies or Salesforce. 'Slack' is a trademark of its respective owner.

Your account

Your account is personal to you. You agree to:

• provide accurate account information and keep it up to date;
• keep access to your sign-in email secure — anyone who controls it can access your account;
• not share, sell, or transfer your account to anyone else;
• maintain one account per person; and
• accept responsibility for all activity that happens under your account.

You may only connect Slack accounts and sessions that belong to you. Connecting someone else's Slack account, with or without their permission, is not allowed.

Subscriptions and billing

StatusGreen is a paid subscription, billed monthly or yearly through our payment processor, Stripe. By subscribing, you authorize recurring charges to your payment method at the start of each billing period until you cancel.

• Cancellation. You can cancel at any time from your account page. Your subscription stays active through the end of the period you've paid for, and you won't be charged again.
• Refunds. Except where required by law, payments are non-refundable and we do not provide refunds or credits for partial billing periods or unused time.
• Price changes. We may change prices with at least 30 days' notice by email or in the service. Changes apply from your next billing period, so you can cancel before they take effect.
• Taxes. Prices may exclude taxes; where applicable, tax is calculated and collected at checkout.

Free trial

New accounts start with a free trial. No payment method is required, and nothing is charged during the trial. If you don't subscribe by the end of the trial, the service simply stops holding your presence — there is no automatic charge, ever.

Acceptable use

You agree not to:

• resell, sublicense, or redistribute the service or access to it;
• reverse engineer, decompile, or attempt to extract the source code of the service;
• interfere with, disrupt, or place abnormal load on the service or its infrastructure;
• probe, scan, or test the service for vulnerabilities without our written permission;
• create multiple accounts or use automated means to create accounts, or abuse free trials or pricing;
• circumvent billing, entitlement, or usage controls;
• connect Slack accounts that are not your own; or
• use the service for any unlawful purpose.

Your responsibilities

It is up to you — and only you — to make sure that using StatusGreen is permitted under the rules that apply to you, including your employer's policies, your employment or contractor agreements, and Slack's Terms of Service. Automating Slack presence may violate Slack's Terms of Service. You use StatusGreen at your own risk and are solely responsible for the consequences of doing so, including any action taken by your employer or by Slack in connection with your use.

Third-party platforms

StatusGreen depends on Slack, which we do not control. Slack may change its platform, security measures, session behavior, or policies at any time, and those changes may interrupt or end the service's ability to function. We do not guarantee continued compatibility with Slack, and we are not responsible for actions Slack takes with respect to your Slack account, session, or workspace.

Service availability and changes

We work to keep StatusGreen reliable, but we do not guarantee that the service will be uninterrupted or error-free. The service may be briefly unavailable while we perform maintenance, roll out updates, or deal with events outside our control, and Slack sessions naturally expire from time to time and require you to reconnect. We may add, change, or remove features, or discontinue the service, at any time. If we discontinue the service entirely, we will make reasonable efforts to notify you in advance.

Termination

You can stop using StatusGreen and delete your account at any time from your account settings. Deleting your account permanently removes your stored session credentials.

We may suspend or terminate your account if you violate these Terms — for example fraudulent activity, trial abuse, reselling access, automated sign-ups, unpaid subscriptions, or behavior that puts the service or other users at risk. We'll notify you when reasonably possible, except where acting immediately is needed to protect the service or other users. No refunds are provided for terminations due to a violation of these Terms. Sections of these Terms that by their nature should survive termination — including limitations of liability, disclaimers, and indemnification — survive it.

Intellectual property

The service, including its design, code, branding, and content, is owned by StatusGreen and protected by intellectual property laws. Your subscription gives you a limited, non-exclusive, non-transferable right to use the service for your own personal use; it does not transfer any ownership to you. If you send us feedback or suggestions, you grant us a perpetual, royalty-free right to use them without obligation to you.

Disclaimer of warranties

StatusGreen is provided 'as is' and 'as available', without warranties of any kind, whether express or implied — including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure, that it will remain compatible with Slack, that your presence will be maintained at any particular time, or that your use of the service will avoid detection by, or consequences from, any third party.

Limitation of liability

To the maximum extent permitted by law, StatusGreen and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of employment, income, profits, goodwill, or data, arising from or related to your use of the service — even if we have been advised of the possibility of such damages. Our total liability for all claims combined is limited to the amount you paid us in the twelve months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

Indemnification

You agree to indemnify and hold harmless StatusGreen and its operators from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the service, your violation of these Terms, or your violation of any law, third-party right, or agreement that applies to you — including your employer's policies and Slack's Terms of Service.

Dispute resolution

If you have a dispute with us, contact us first at support@statusgreen.app — most issues can be resolved informally, and we'll try in good faith for 30 days. If we can't resolve it informally, any dispute will be resolved by binding arbitration on an individual basis, rather than in court, except that either party may bring an individual claim in small-claims court or seek injunctive relief for misuse of the service. You and StatusGreen each waive the right to participate in class actions or class arbitrations.

Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules.

Changes to these Terms

We may update these Terms as the service evolves. If a change is material, we'll notify you by email or in the service at least 30 days before it takes effect. Continued use of the service after changes take effect means you accept them; if you don't agree, stop using the service and cancel your subscription before the changes apply.

Miscellaneous

These Terms, together with the Privacy Policy, are the entire agreement between you and StatusGreen about the service. If any provision of these Terms is found unenforceable, the rest remain in full effect. Our not enforcing a provision is not a waiver of our right to enforce it later. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of the service.

Contact

Questions about these Terms? Email support@statusgreen.app.